Careers

North American Bancard’s growth into an industry leader has been fueled by our dedicated team of employees. We have hundreds of passionate team members who thrive in our entrepreneurial culture. We don’t believe in allowing hierarchy or bureaucracy to get in the way of a motivated employee’s ambition. At North American Bancard, it’s real simple - employees who work hard and succeed reap the rewards.

Each day, new merchants join our ranks so we are constantly on the lookout for new team members. Do you have what it takes to be part of our winning team? Do you want to be part of an entrepreneurial community that fosters success? Come and be a part of a motivated, successful and energetic team that helps American business prosper.

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Available Positions

Call Center/Customer Service Representative
Job Responsibilities:

Taking client calls, reconciling merchant accounts on the acquiring side. Addressing client concerns, problem solving, and terminal support.

Job Requirements:

• Minimum one year experience as a customer service representative in call center
• Excellent verbal and written communication skills
• Attention to detail
• Quick learner
• Hardworking, flexible, and dependable
• Must have experience with high call volumes
• Able to type 35 wpm

Hours 8 AM – 10 PM, M-F. Must be flexible to overtime.
Send resume to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or fax to (248) 283-6307.
PHONE CALLS WILL NOT BE ACCEPTED.

Help Desk/Technical Support Representative

Job Responsibilities:

Handling inbound and outbound calls concerning terminal set up (installation) and troubleshooting.

Job Requirements:

• Must have experience as a help desk/technical support representative in a call center
• Excellent communication skills
• Terminal deployment a plus
• Troubleshooting skills
• Strong organizational skills required
• Ability to work independently
• Must have experience with high call volumes

Tech support hours are M-F, 8 AM – 12 AM., Sat. 8 AM – 8 PM, Sun. 8 AM– 6 PM.
You must be flexible for any 8-hour shift within that time period.
Send your resume to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or fax to (248) 283-6307.
PHONE CALLS WILL NOT BE ACCEPTED.

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