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NAB News Credit Card Processing

2012

  • Pay Anywhere -- The Industry's Best, Most Comprehensive Mobile Payment Processing Solution -- Gets Even Better

     

    TROY, Mich., March 19, 2012 -- Pay Anywhere is further establishing itself as the leading total mobile payments solution by dropping its $0.19 fee for swiped transactions and offering the lowest pricing in the market. Merchants can choose Pay Anywhere as their mobile payment option, knowing they will receive a better user experience and more robust features at the most affordable price.

    Since its inception, Pay Anywhere has positioned itself as being a no-compromise mobile payments solution by offering the best-in-class app, credit card reader, and service. Designed, created, and perfected by North American Bancard (NAB), Pay Anywhere is a free app and free credit card reader and is available for Apple and Android smartphones and tablets.

    Pay Anywhere has outperformed its competition in the areas of usability, security, and customer support. The recent release of Pay Anywhere Version 1.5 for Apple included: landscape support on iPhone and iPad; cash drawer and printer compatibility to transform Pay Anywhere into a POS-lite interface; and exclusive built-in Heat Map reporting to locate sales trends. With an impressive array of enhanced features, the Pay Anywhere solution is customizable and flexible enough to fit any merchant's needs.

    Even with the removal of the $0.19 transaction fee, Pay Anywhere users will still enjoy no monthly minimums, cancellation fees, or any hidden fees. Now users can accept credit cards at 2.69% per swipe, the lowest rate in the industry.  Merchants get paid faster with Pay Anywhere.

    Merchants who need more in-depth business analytics are encouraged to take advantage of the free Pay Anywhere Merchant Portal. The portal gives merchants around-the-clock web access to detailed account activity, custom email alerts and reports, and the opportunity to make more money with the Referral Program.

    Powered by North American Bancard, a leader in the credit card processing industry for over 135,000 merchants, Pay Anywhere allows users to swipe with confidence. All transactions are encrypted and PCI compliant. If questions arise, merchants can depend on 24/7 customer support available through the phone, live chat, and email.

    "At NAB, we don't think of mobile payments as simply a card reader or an app, but rather as a total solution offering whose parts should work seamlessly together," said Marc Gardner, founder and CEO of NAB. "That's exactly what Pay Anywhere is: an all-in one, comprehensive mobile payments solution boasting the best price and the best features in the industry. We offer our merchants ease-of-use, security, and full customer support that they just won't find anywhere else."

    About North American Bancard
    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology as well as committing to the highest service levels. As a registered MSP/ISO since 1992, North American Bancard provides its clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Card and Online Payment Gateway solutions. NAB processes more than $12 billion in electronic transactions annually for more than 135,000 merchants nationwide. For more information, visit www.nabancard.com. Connect with us on Facebook at Facebook.com/PayAnywhere.

     

  • Pay Anywhere Adds Revolutionary New Features with Version 1.5

     

    Troy, Michigan – February 24, 2012 – Pay Anywhere, the leading no-compromise mobile payments solution, today released an upgrade to its iOS app. Apple users can upgrade to version 1.5 of Pay Anywhere to start taking advantage of a multitude of new features, including:

     

    * Landscape support

    * Cash Drawer functionality

    * AirPrint or Star thermal printer compatibility

     

    Pay Anywhere version 1.5 allows the use of the entire app in either Portrait or Landscape mode. Both iPhone and iPad users can easily rotate from Portrait to Landscape mode. This feature was added directly in response to requests from merchants who desired the added convenience and usability of the Landscape orientation.

     

    The added ability of Pay Anywhere to be linked to a Cash Drawer enhances the existing Cash feature. For cash transactions, a merchant can simply open his cash drawer to provide change due at the push of a button. Additionally, merchants can print receipts for customers directly from their iPhone, iPad, or iPod touch with an AirPrint-enabled printer or Star thermal printer. With the addition of the Cash Drawer and Wireless Printing, Pay Anywhere can serve as a POS system for merchants who need the added functionality.

     

    Multiple items may now be entered manually on a single transaction. Manually entered items can include a description, picture, quantity, and tax. This allows for the quick addition of items without creating an inventory. Alternately, Pay Anywhere improved the Inventory feature to allow for even faster access to items. Merchants can now sort items by price or by alphabetical order.

     

    Pay Anywhere also expanded its built-in reporting to provide merchants with greater visibility of their money. Heat Maps allow merchants to view and locate historical sales trends on a Google Map. The Heat Map report also lists the details of individual transactions.

     

    Other features of Pay Anywhere version 1.5 include performance and security enhancements for improved usability with the free Pay Anywhere credit card reader and the current iOS 5.0.1.

     

    Created by North American Bancard (NAB), Pay Anywhere is the best way for mobile merchants to accept credit card payments through Visa, MasterCard, Discover, or American Express. Pay Anywhere version 1.5 can be downloaded for free on the App Store by both current and new users. Pay Anywhere comes with a free credit card reader and there are no upfront costs, monthly minimums, or monthly fees. Funds are received with two days of a processed transaction.

     

    In addition to its groundbreaking features, Pay Anywhere was designed to be the most user-friendly mobile payment solution available. Signup is fast and easy. To begin, vendors can apply online by visiting PayAnywhere.com or by calling Pay Anywhere at 1-877-387-5640.

     

    About North American Bancard

    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology as well as committing to the highest service levels. As a registered MSP/ISO since 1992, North American Bancard provides its clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Card and Online Payment Gateway solutions. NAB processes more than $12 billion in electronic transactions annually for more than 125,000 merchants nationwide. For more information, visit www.nabancard.com. Connect with us on Facebook at Facebook.com/PayAnywhere.

     


2011

  • North American Bancard Launches Free Open SDK for Apple iOS

    Pay Anywhere mobile payment platform now available for third-party developers

    TROY, Mich., Dec. 19, 2011 -- North American Bancard (NAB), an industry leader in credit card processing, today released the Pay Anywhere Software Development Kit (SDK) to developers interested in mobile payment solutions.

    Pay Anywhere is a free app and credit card reader that enables users to accept credit card payments on their Apple or Android devices. Considering its success in the mobile payments landscape, North American Bancard is releasing the Pay Anywhere SDK for Apple iOS, with Android coming soon.

    The Pay Anywhere SDK is currently free and open to third-party developers who would like to use the Pay Anywhere mobile payment platform within their own applications. North American Bancard is offering a Basic and Advanced version of the SDK.

    Pay Anywhere SDK – Basic is a "plug and pay" API option that requires minimal effort of the developer to implement into an existing application. Using the basic version, a developer can call the Pay Anywhere API to handle the processing of a credit card transaction. The developer's existing app handles the amount and itemization of the transaction, and then passes the information onto Pay Anywhere through the API to actually complete the transaction.

    Developers looking for more customization and flexibility can create an application using Pay Anywhere SDK – Advanced. With the advanced version, all essential Pay Anywhere functionalities are available, but no Pay Anywhere branding is present. Developers can create an entirely custom application and seamlessly integrate Pay Anywhere. During a transaction, the focus remains on the developer's app, as the Pay Anywhere library is used to handle the processing of the transaction.

    The Pay Anywhere SDK, along with the credit card reader, provides the opportunity for a developer to integrate a cost-efficient and secure payment interface into their application. Developers can rely on the security of the Pay Anywhere system, which adheres to the strictest standards of PCI compliance, and ensures every transaction is encrypted. Additionally, Pay Anywhere is backed by North American Bancard, an industry leader in credit card processing, which currently processes over $1 billion monthly for over 125,000 merchants nationwide.

    Through the launch of the Pay Anywhere SDK, NAB is strengthening its commitment to providing its clients with new and innovative technology for the payments industry.

    "Our goal in making the Pay Anywhere SDK available is enable developers to create apps that provide merchants with a smooth payment processing experience," said Marc Gardner, NAB founder and president. "The Pay Anywhere mobile payment platform comes with nearly 20 years of experience in credit card processing, and this allows developers the freedom and peace-of-mind to concentrate on what matters most to them – app development."

    Developers interested in the SDK are encouraged to contact Pay Anywhere. For more information or to get started with Pay Anywhere, email tmcweeney@payanywhere.com.

    About North American Bancard
    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology as well as committing to the highest service levels. As a registered MSP/ISO since 1992, North American Bancard provides its clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Cards and Online Payment Gateway solutions. NAB processes over $12 billion in electronic transactions annually for over 125,000 merchants nationwide.  For more information, visit www.nabancard.com.

  • North American Bancard Presents University of Michigan's 48-Hour Mobile Apps Hackathon

    Troy, Mich., Oct. 26, 2011  -- North American Bancard (NAB), an industry leader in credit card processing and one of the fastest growing companies in Michigan, is sponsoring the University of Michigan's College of Engineering's 48-Hour Mobile Applications Hackathon.

    The "North American Bancard Pay Anywhere 48-Hour Mobile Apps Hackathon" provides students with the resources and time to develop an original mobile application for the Apple iOS or Android platforms. Apps developed can be a solo or combined effort, but participants are encouraged to team up in order to foster a collaborative and creative environment.

    Elliot Soloway, an Arthur F. Thurnau Professor in the Department of Electrical Engineering and Computer Science (EECS), organized the event for any University of Michigan student interested in mobile apps programming. Soloway's former students include Google CEO Larry Page and Apple iPod creator Tony Fadell.

    "I am thrilled to once again hold the 48-Hour Mobile Apps Hackathon with a company that's just as excited as we are about cutting-edge technology in the mobile marketplace. NAB has proven itself as a leader in this space with their mobile app, Pay Anywhere," said Soloway. "This event represents a unique experience for our students that they don't get through their regular classes. We provide a block of uninterrupted, collaborative time in a creative space that the students can use to really work on their ideas in a deep way."

    The Hackathon is held on campus at the University of Michigan – Ann Arbor, beginning Friday, October 28 at 6 pm and ending Sunday, October 30 at 6 pm. At the end of the event, participants demo their app and the students themselves choose three winning apps. Winners will receive Amazon gift cards. Previous Hackathon winners saw their apps become available for download and purchase in the app stores.

    This is the fifth Hackathon for EECS and the second year that North American Bancard is sponsoring the event. NAB encourages participants to consider pursuing a career within the Pay Anywhere development team. Since its launch in February 2011, Pay Anywhere has outperformed its competition. To support its success, NAB is actively recruiting new talent by offering up to 10 paid internships totaling in $120,000 for mobile application developers.

    "We are excited to partner with the University of Michigan for this year's 48-Hour Mobile Apps Hackathon. We are very impressed with the talent that the University of Michigan has, which we saw when we sponsored the previous year's Hackathon," said Marc Gardner, CEO and Founder of North American Bancard. "We know these students will be instrumental in developing tomorrow's technology."

    About North American Bancard

    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology as well as committing to the highest service levels. As a registered MSP/ISO since 1992, North American Bancard provides its clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Card and Online Payment Gateway solutions. NAB processes more than $12 billion in electronic transactions annually for more than 125,000 merchants nationwide. For more information, visit www.nabancard.com.

    About the University of Michigan's College of Engineering

    The University of Michigan's College of Engineering is ranked among the top engineering schools in the country. At $180 million annually, its engineering research budget is one of the largest of any public university. Michigan Engineering is home to 11 academic departments and a National Science Foundation Engineering Research Center. The college plays a leading role in the Michigan Memorial Phoenix Energy Institute and hosts the world class Lurie Nanofabrication Facility. Find out more at www.engin.umich.edu.

  • Pay Anywhere Enhances its No Compromise Mobile Payment System for Apple and Android Users

    Latest Version of the Apple/Android App to include Cash Transactions, Discounts, Store and Forward, and More

    Troy, Mich., Oct. 18, 2011 -- North American Bancard (NAB) is further enhancing the services of Pay Anywhere, its "no compromise" mobile payment system, with the latest version of the Pay Anywhere app for Apple iOS and Google Android.

    Starting today, users can download Version 1.4.1 and 1.4 on Apple and Android respectively to immediately take advantage of the new features, which include Cash Transactions, Discounts, Store and Forward, and Multimerchant.

    In addition to accepting credit card payments, the latest version of Pay Anywhere provides its users with the option to accept and record cash transactions. Merchants can enter the amount tendered and calculate the change due. Pay Anywhere also gives merchants the option to include discounts for their sales. With this feature, users can choose to add discounts for sales by percent or by a specific dollar amount.

    The new Store and Forward feature allows Pay Anywhere users the ability to save and process sales. If Internet connectivity is unavailable, merchants can still accept swiped credit card transactions to save and process at a later time.

    The new Multimerchant feature is ideal for merchants who may have multiple businesses or multiple employees using one mobile device. A Pay Anywhere user can login a business account and an individual account within the same app, and easily switch from one account to another.

    "Since Pay Anywhere launched, we've received a lot of great feedback from our merchants by phone, email, social networks, and even in person," said Marc Gardner, NAB founder and president. "We wanted to show Pay Anywhere users that we listen – the new features and enhancements we are releasing are directly in response to merchant requests and the growing mobile payments market."

    New and current Pay Anywhere users can download this feature-rich upgrade from either the App Store or the Android Market.

    Since its inception, Pay Anywhere has outperformed its competition in the areas of both security and unmatched 24/7 customer service support, combined with affordability and a user-friendly application. In addition, Pay Anywhere is backed by NAB, an industry leader in credit card processing, which currently processes more than $1 billion in electronic transactions monthly for more than 125,000 merchants nationwide.

    Pay Anywhere offers low transaction rates, a free merchant portal, no setup fees, no monthly service fees, and no monthly minimums are required. As the only "no compromise" mobile payment system, Pay Anywhere gets its merchants paid faster. Whereas other mobile payment systems may hold funds, Pay Anywhere customers will receive funding approximately two business days after the sale has been processed.

    Getting started with a Pay Anywhere account is easy. Apple and Android users simply download the free app from the App Store or Android Market, respectively, and the appropriate free card reader device will be delivered directly to each customer. A mobile application for BlackBerry devices is coming soon. For more information or to get started with Pay Anywhere, visit www.payanywhere.com.

    About North American Bancard

    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology as well as committing to the highest service levels. As a registered MSP/ISO since 1992, North American Bancard provides its clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Cards and Online Payment Gateway solutions. NAB processes over $12 billion in electronic transactions annually for over 125,000 merchants nationwide.  For more information, visit www.nabancard.com.

  • No Compromise "Pay Anywhere" Mobile Payment System Now Available for Android

    Free mobile credit card app and card reader device now compatible with Android platform, in addition to all Apple devices

    Troy, Mich., May 24, 2011  -- In its latest product milestone since its initial launch in January 2011, North American Bancard (NAB) today expanded the reach of Pay Anywhere – the only true "no compromise" credit card reader for mobile payments – announcing the system is now compatible with Android devices, in addition to all Apple devices.

    Currently, Pay Anywhere for Android is supported on: HTC EVO 4G, Motorola Droid, HTC Droid Incredible, Motorola Droid X, Samsung Galaxy S and Samsung Galaxy S Epic, with additional devices being added regularly.  Android customers can visit payanywhere.com for the most current list of supported devices.  Additionally, Pay Anywhere is fully compatible with iPhone 3G, 3GS and 4, as well as iPad, iPad 2 and iPod touch.  Pay Anywhere will soon be available for BlackBerry mobile customers.

    Since its inception, Pay Anywhere has outperformed its competition in the areas of both security and unmatched 24/7 customer service support, combined with affordability and a user-friendly application.  Additionally, Pay Anywhere is backed by NAB, an industry leader in credit card processing, which currently processes more than $1 billion in electronic transactions monthly for more than 110,000 merchants nationwide.

    "We can't wait to welcome Android customers to the NAB family and to Pay Anywhere, which we're confident is the most intuitive and robust mobile payment system available on the platform," said Marc Gardner, NAB founder and president.  "We look forward to Android users experiencing what Apple customers already enjoy about Pay Anywhere – free software and hardware, no setup fees, no application fees, no monthly service fees and no monthly minimums required.  Additionally, the Pay Anywhere Android application combines a simple user interface, comprehensive merchant portal and a built-in lead generation program that results in automatic merchant bonuses."

    Getting started with a Pay Anywhere account is easy.  Android and Apple users simply download the free app from Android Market or the App Store, respectively, and the appropriate free card reader device will be delivered directly to each customer.  For more information or to get started with Pay Anywhere, visit www.payanywhere.com.


    About North American Bancard

    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology as well as committing to the highest service levels.  As a registered MSP/ISO since 1992, North American Bancard provides its clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Cards and Online Payment Gateway solutions.  NAB processes over $12 billion in electronic transactions annually for over 110,000 merchants nationwide.  For more information, visit www.nabancard.com.

  • Pay Anywhere Mobile Card Reader Now Compatible with All Apple Products

    Free Mobile Payment App and Hardware Compatible with All Apple Devices; Android and BlackBerry Software Coming Soon

    Troy, Mich. – North American Bancard (NAB) further solidified Pay Anywhere as the only true “no compromise” credit card reader for mobile payments by making it fully compatible with the iPhone 4, iPod touch, iPad and iPad 2, via a new reader that plugs directly into standard audio jacks.

    The new, free Pay Anywhere audio jack reader joins the Pay Anyway dock reader for iPhone 3G and 3GS which hit the mobile payment market in January.  Like the dock unit, the audio jack reader is also small, lightweight and highly durable.  It comes with a carrying case and lanyard, making Pay Anywhere ideal for merchants conducting business on the go.  Pay Anywhere also uses the highest level of encryption, fully secure from end-to-end and data is never stored on the reader.

    Pay Anywhere launched in January and has steadily been gaining traction in the mobile payment market ever since.  A top-ranked App in the iTunes mobile credit card processing space, Pay Anywhere is preferred by merchants for its user-friendly application, affordability, security and unmatched 24/7 customer service support.

    Pay Anywhere is backed by NAB, an industry leader in credit card processing, which currently processes more than $1 billion in electronic transactions a month for more than 100,000 merchants nationwide.  NAB’s Pay Anywhere software and hardware are free, compared to other card readers sold for $75 - $195.  In addition, there are no setup fees, no application fees, no monthly service fees and no monthly minimums required.

    “The Pay Anywhere technology, including the new audio jack reader, is top-notch, but what makes the product truly stand apart from the competition is that it is backed by North American Bancard’s 20 years of credit card processing experience. In addition to all of the bells and whistles, we’re offering consumers convenience, affordability and security, three things that are crucial to running a successful business,” said Marc Gardner, NAB founder and president.The Pay Anywhere application and card reader accessories are available now for all Apple devices, and will soon be available for Android and BlackBerry mobile customers.

    NAB is currently taking pre-orders for the Android and Blackberry Pay Anywhere card readers.  Getting started with a Pay Anywhere account is easy.  Apple users download the free app from the App Store, and the appropriate free card reader device will be delivered directly to each customer.

    For more information or to get started with Pay Anywhere, visit www.payanywhere.com.

    About North American Bancard

    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology as well as committing to the highest service levels.  As a registered MSP/ISO since 1992, North American Bancard provides its clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Cards and Online Payment Gateway solutions.  NAB processes over $10 billion in electronic transactions annually for over 100,000 merchants nationwide.  For more information, visit www.nabancard.com.

  • North American Bancard and Troy Police Team Up to Combat Credit Card Fraud

    Troy, Mich., Nov. 28, 2011 - In keeping with the Troy Police Department’s mission to partner with the community to assist with preventing and solving crime, North American Bancard (NAB), a Troy-based credit card processing company, is donating three credit card terminals to the Troy Police Department.

    With the increase in identity theft, credit card, pre-paid card, gift card, and other card-based frauds, the Troy Police Department has discovered a need for road patrol officers and investigators to determine the account information embedded on the magnetic strips of suspected fraud cards. Due to the complexity of the crimes involved and the limited information that merchants capture at time of purchase, officers are often left with very little information regarding the account embedded on the suspected cards.

    The Troy Police Department has reached out to NAB, an industry leader in credit card processing, for assistance. NAB has enthusiastically donated three credit card readers to assist in investigations of criminal use of fraudulent cards and identity theft.

    On November 15, 2011, NAB representatives Randy Lobban, the Director of Risk Management, and Erica Lin, Social Media Analyst, presented three credit card terminals to Officer Andy Breidenich, the Troy Police Department’s Retail Liaison and Public Information Officer.

    “North American Bancard fully supports the efforts of law enforcement agencies, both locally and federally. As a credit card processor, we are in a unique position to help the Troy Police Department combat credit card fraud using our technology,” said Lobban.

  • Sell Anything Anywhere With Pay Anywhere Free iPhone App & Reader from North American Bancard

    First True “No Compromise” App Brings Affordability, Simplicity and Peace-of-Mind to Mobile Payment Market
    Troy, Mich. – No payment system is as simple as swiping a credit card. Consumers expect it and businesses prefer it. And now, Pay Anywhere from North American Bancard (NAB) allows anyone to take advantage of that simplicity to sell anything, anywhere – with no monthly or equipment fees.

    NAB, an industry leader in credit card processing, today announced the launch of its Pay Anywhere (www.payanywhere.com) mobile payment application, which allows users to process credit card payments via mobile devices. NAB currently processes more than $10 billion in electronic transactions annually for more than 100,000 merchants nationwide.

    “Until now people have had to compromise when picking a mobile payment option. While some are flashy and free, they can lack critical financial and security resources on the back-end. Others offer the reliability many consumers want, but are cost-prohibitive,” said Marc Gardner, NAB founder and president.

    “Pay Anywhere is the first to offer the best of both worlds – superior hardware and technology, ease-of-use, an affordable pay-as-you-go platform and the peace-of-mind that comes with NAB’s nearly 20 years of credit card processing experience.”


    Features and highlights of Pay Anywhere include:

    Free software and hardware The Pay Anywhere application is free from Apple’s App Store. Upon approval of a merchant account, the card reader accessory – a $149.95 retail value – also will be given to users free. The card reader is included so that users can swipe cards to receive lower transaction rates. Other comparable card readers are being sold from $75 to $195.

    Dependability and Security Unlike other products on the market, Pay Anywhere users and their customers can swipe with confidence, knowing the application is backed by 24/7 support, NAB’s 400-person staff and nearly 20 years of credit card processing experience. Pay Anywhere uses the highest available level of encryption and the strictest standards of payment card industry security.

    Affordability With Pay Anywhere, there are:
    •   No setup fees
    •   No application fees 
    •   No monthly service fees
    •   No cancellation fees at any time
    •   No monthly minimums required

    Pay Anywhere charges a flat fee of 19 cents per transaction, and 2.69 percent and 3.49 percent in service costs for swiped and keyed entries, respectively.

    Convenience The Pay Anywhere application is currently available for Apple iPhone 3G, 3GS and 4 users, as well as the Apple iPad and iPod Touch, and will soon be available for Android and BlackBerry mobile customers. The card reader accessory is currently available for iPhone 3G and 3GS, with an audio jack accessory for iPhone 4, the iPad and iPod Touch coming soon. Pay Anywhere accepts all major credit cards.

    Ease & Ability The free Pay Anywhere app can easily be set up in a matter of minutes and offers a user-friendly interface with an impressive set of features. Pay Anywhere users can set default tax and tip percentages, inventory and categorize items and services, take advantage of real-time sales tracking and reporting and “go green” with custom e-mail receipts.

    “We want Pay Anywhere users to be confident every time they sell a product or service or pay for one, so we made the same NAB professional resources and expertise that our business customers receive accessible to everyone,” continued Gardner. “In addition to the free app and free reader, Pay Anywhere merchants will only pay when they use the service. If their business is seasonal and they process transactions only three months of the year, they pay nothing for the other nine months.”

    Getting started with a Pay Anywhere account is easy. iPhone, iPad and iPod Touch users download the free app from the App Store, set up a merchant account with NAB and a free card reader device, where applicable, is delivered directly to each customer. For more information on Pay Anywhere or to get started, interested users can visit www.payanywhere.com.

     

    About North American Bancard
    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology at the highest service levels. As a registered MSP/ISO since 1992, North American Bancard provides its clients with a full suite of products and services including credit, debit, EBT, check conversion and guarantee, ATM, gift and loyalty cards and online payment gateway solutions. NAB processes over $10 billion in electronic transactions annually for over 100,000 merchants nationwide. For more information, visit www.nabancard.com.


2010

  • Point & Pay and Opal Data Technologies Improve Electronic Tax Payments for RI's Local Government Agencies

    TROY, Mich., Nov. 16, 2010 /PRNewswire/ -- Point & Pay (http://www.pointandpay.com), a wholly-owned subsidiary of North American Bancard, today announced a partnership with Opal Data Technologies (http://www.opaldata.net/).  The agreement links Point & Pay, a leading provider of electronic payment processing for U.S. government agencies, with Opal, the largest provider of financial software and services to Rhode Island municipalities.

    Point & Pay's new partnership enables full integration of the company's electronic payment solutions with Opal's tax administration, tax collection, permitting, utility billing and records management software.  Together, the systems enable Rhode Island citizens to pay local government taxes and fees online, over the phone, or in a government office by using a MasterCard® or VISA® credit or debit card.

    As a result of Point & Pay's new partnership with Opal, 32 Rhode Island municipalities and fire districts, including Coventry, Westerly, West Warwick and Woonsocket, have signed agreements to participate in the Point & Pay program, with more scheduled to follow.

    "Our relationship with Opal delivers fresh opportunities to provide our modern, elegant systems to more of Rhode Island's governmental agencies, as well as in the surrounding New England states," said Kevin Connell, president of Point & Pay. "The partnership is part of our strategy to expand Point & Pay's business by aligning our best-in-class payment processing systems with established software providers within local markets."

    "By working together, Point & Pay and Opal streamline both the tax payment process for citizens and the tax accounting process for municipal employees," says Peter DiCicco, president of Opal Data Technologies.  "Our customers and clients find that our combined systems are efficient, accurate, convenient and secure."

    For more information on Point & Pay, visit http://www.pointandpay.com.

    About Point & Pay

    Point & Pay enables government agencies and utilities to accept electronic payments from consumers and businesses for taxes, registrations, licenses, utility bills and other services and fees using credit and debit cards or electronic checks - anytime, anywhere. Point and Pay is a wholly-owned subsidiary of North American Bancard, one of the electronic payment processing industry's leading solutions providers.  For more information, go to www.pointandpay.com.

    About North American Bancard

    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology as well as committing to the highest service levels.  As a registered MSP/ISO since 1992, North American Bancard provides its clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Cards and Online Payment Gateway solutions.  NAB processes more than $10 billion in electronic transactions annually for more than 100,000 merchants nationwide.  For more information, visit www.nabancard.com.

  • Point & Pay and BS&A Software Improve Electronic Tax Payments for MI’s Local Government Agencies

    TROY, MI – October 27, 2010 – Point & Pay (http://www.pointandpay.com), a wholly owned subsidiary of North American Bancard, today announced a new business partnership with BS&A Software along with the acquisition of the City of Dearborn, MI as a client.  These relationships are the latest positive developments at Point & Pay, a leading provider of electronic payment solutions for government agencies and utilities.

    Point & Pay’s new partnership enables full integration of the company’s electronic payment solutions with the tax and fee assessing and accounting systems created by BS&A Software, a provider of powerful software systems for local government in Michigan.  Together, the systems enable Michigan citizens to pay local government taxes and fees online, over the phone, or in a government office by using an American Express®, Discover®, MasterCard® or VISA® credit or debit card. 

    The City of Dearborn, Mich., a new Point & Pay client, is among the first to benefit from the company’s integration with BS&A’s software.  “The City of Dearborn’s new systems give their citizens a fast, convenient and secure payment option, and improve the accounting and reporting process for their Treasury Division employees.  We are delighted to welcome Dearborn as a client, and we look forward to bringing our BS&A-integrated systems to more of Michigan’s local government offices,” said Kevin Connell, President of Point & Pay.  

    “In Point & Pay, we have found a responsive partner that shares our commitment to providing the highest quality products and exceptional client service.  The flexible systems we can provide for Michigan’s local government offices such as the City of Dearborn are streamlining the tax collections and accounting process,” said Tom Szur, President of BS&A Software.

    The City of Dearborn’s Treasury Online Services, featuring systems by BS&A Software and payment solutions by Point & Pay, are available at https://is.bsasoftware.com/bsa.is/default.aspx.  For more information on Point & Pay, visit http://www.pointandpay.com.



    About Point & Pay
    Point & Pay enables government agencies and utilities to accept electronic payments from consumers and businesses for taxes, registrations, licenses, utility bills, and other services and fees using credit and debit cards or electronic checks - anytime, anywhere. Point and Pay is a wholly-owned subsidiary of North American Bancard, one of the electronic payment processing industry’s leading solutions providers.  For more information, go to www.pointandpay.com.

    About North American Bancard
    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology as well as committing to the highest service levels.  As a registered MSP/ISO since 1992, North American Bancard provides its clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Cards and Online Payment Gateway solutions.  NAB processes over $10 billion in electronic transactions annually for over 100,000 merchants nationwide.  For more information, visit www.nabancard.com.

    Media Inquiries, Point & Pay
    Kevin Connell, President, kconnell@pointandpay.com, 863.419.7210

  • North American Bancard Sponsors University of Michigan's 48-Hour Hackathon

    TROY, Mich., Oct. 21 /PRNewswire/ -- North American Bancard, a leader in the payment processing industry, today announced its sponsorship of the University of Michigan's College of Engineering's 48-Hour Mobile Applications Hackathon (http://tinyurl.com/24tzbcd).

    Organized by Elliot Soloway, an Arthur F. Thurnau Professor in the Department of Electrical Engineering and Computer Science (EECS) the "North American Bancard Pay Anywhere 48-Hour Mobile Apps Hackathon at the University of Michigan's CSE Division" is designed to challenge undergraduate Computer Science students to create an original mobile application for either the iPhone, Android or Windows Phone 7 within a 48-hour timeframe.  The event provides students with the resources to develop an app that is both functional and creative.  NAB is providing prizes and food for the participants.  Students with the winning mobile apps will receive Amazon gift cards.

    "I am excited about [UofM and NAB's] connection.  As a responsible educator, I feel fortunate to be able to offer my undergraduate Computer Science majors this opportunity," said Soloway.  "It is exciting to see an established and respected, local company like NAB developing cutting-edge mobile technologies that will pique the interest of the CS students. It would be great for Michigan to become a mobile technologies hotbed!"

    The NAB Mobile Apps Hackathon begins on Friday, October 22 at 5:30 pm and ends Sunday, October 24 at 5:30 pm.  Participants will submit their apps in hopes of becoming one of the top three winners. The winning apps will be selected by the students themselves. If the past hackathons are a predictor, during the app presentation on Sunday night, at the close of the hackathon, the winning apps will jump out and be self-evident. In previous years, Hackathon winners saw their apps become available for download and purchase in the app stores, turning their hard work and dedication into success.

    "We are looking forward to partnering with the students at the University of Michigan on this initiative.  These ambitious students will be working for 48 continuous hours, putting their knowledge and skills to the test.  It's exciting to be able to offer them the opportunity to turn classroom knowledge into innovative and practical applications," said Danielle Crane, Director of Human Resources at NAB.

    This is the third year for the contest, which is held on campus at the University of MichiganAnn Arbor.  Sponsors in the past have included Apple and Google.

    "NAB is proud to sponsor this year's 48-Hour Mobile Apps Hackathon and bring together some of the brightest minds at the University of Michigan. We know these students will play a significant role in creating tomorrow's cutting-edge technology," said Marc Gardner, CEO and Founder of North American Bancard.  "We feel this event will effectively utilize and showcase the talent of the EECS student body.  In addition, we see this sponsorship as the foundation for a strong and long-lasting relationship with the University of Michigan and its students."

    About North American Bancard

    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology as well as committing to the highest service levels.  As a registered MSP/ISO since 1992, North American Bancard provides its clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Cards and Online Payment Gateway solutions.  NAB processes over $10 billion in electronic transactions annually for over 100,000 merchants nationwide.  For more information, visit www.nabancard.com.

    About the University of Michigan College of Engineering

    The University of Michigan College of Engineering is ranked among the top engineering schools in the country. At $180 million annually, its engineering research budget is one of largest of any public university. Michigan Engineering is home to 11 academic departments and a National Science Foundation Engineering Research Center. The college plays a leading role in the Michigan Memorial Phoenix Energy Institute and hosts the world class Lurie Nanofabrication Facility. Find out more at http://www.engin.umich.edu/.

  • North American Bancard Acquires CDI Tech


    New Division to Expand Payment Card Solutions for MICROS Merchants


    Troy, Michigan, July 28, 2010 - North American Bancard, LLC, one of the industry’s leading payment solutions providers, announced today its acquisition of CDI Technology from the corporate development and investment firm Quantum Ventures of Michigan, LLC. 

    CDI Technology (CDI) is the leading regional supplier of point-of-sale systems to the restaurant and hospitality industry in Southeast Michigan and Western Ohio for more than 20 years.  The company is among the nation’s largest MICROS Systems, Inc. (NASDAQ: MCRS) dealers.  MICROS Systems, INC. is the world’s leading provider of enterprise applications for the hospitality and retail industries. 

    The acquisition reflects North American Bancard’s (NAB) objective to continue to differentiate its distribution channels as a dominant player within a continuously converging payment and technology space. NAB is allocating substantial sales and capital resources to fully automate CDI's core systems and to enable the company's launch of its national POS sales and support platform. In addition, NAB is offering CDI merchants incentives and financing for installation and upgrades, as well as discounts on certain services in order to integrate processing into a consolidated platform.

    “We’re confident that NAB’s resources will not only propel CDI’s market growth, but enhance CDI’s client relationships,” said Marc Gardner, Founder and President of North American Bancard.  “We’ve integrated a payment and POS services solution that enables our customers to ‘save a bundle when you bundle!’ From the responses we’ve received already, it’s clear our hospitality clients are seeing the intended benefits of the program.”

    Concurrent with North American Bancard’s announcement of its acquisition of CDI Technology is the appointment of David L. Tepoorten as General Manager and Thomas C. Merten as Merchant Services Manager.  Peter C. Violassi and Cary Nickerson will continue in their respective roles as Sales Manager and Director of Operations and Support Services.  CDI’s Michigan-based staff now operates from NAB’s headquarters in Troy, while the Ohio-based staff remains located in Toledo. 

    About North American Bancard
    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology as well as committing to the highest service levels.  As a registered MSP/ISO since 1992, North American Bancard provides its clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Cards and Online Payment Gateway solutions.  NAB processes over $8 billion in electronic transactions annually for over 100,000 merchants nationwide.  For more information, visit www.nabancard.com.

    About CDI Technology
    CDI Technology is a leading regional supplier of technology to the hospitality industry. CDI provides point-of-sale, telecommunications and paging systems, along with a full range of consulting and support services. CDI has a twenty year successful track record in serving a wide range of table and quick service restaurants, stadiums and arenas, casinos, institutional cafeterias, hotels, and other types of leisure and entertainment companies. CDI's consulting team has helped implement some of the largest point-of-sale installations in the world. Additionally, CDI is one of the leading MICROS Systems, Inc. dealers in North America and has earned numerous awards for its excellence. CDI is a wholly-owned subsidiary of North American Bancard, one of the electronic payment processing industry’s leading solutions providers.  For more information, visit www.cditech.com.

  • North American Bancard Launches Redesigned Corporate Website Offering Enhanced Customer Experience


    Updated Features, Functionality Reflect Focus on Customer, Partner Support & Education


    Troy, Michigan, June 16, 2010 – North American Bancard today announced the launch of a fully redesigned corporate website offering an improved user experience for both merchants and sales partners.  The site can be found at www.nabancard.com.

    Headquartered in Troy, Mich., North American Bancard is a multi-faceted payment solutions provider offering Credit, Debit, ATM, Online Payment and related products.   The company processes more than $8 billion in electronic transactions annually for over 100,000 merchants nationwide. 

    “Our new site significantly expands our established commitment to putting the customer first.  It is highly intuitive, user-friendly and includes a wealth of new content we know our clients and partners continually seek out online,” said CEO Marc Gardner.  “The site also creates a clear, strong and relevant brand identity for North American Bancard, reinforcing our status as a leader in electronic payment solutions.”

    The expanded site now contains 200+ pages of fresh content that provides valuable resources to merchants, sales partners, and 3rd party partners.  The newly created Learning Center offers educational materials, including a FAQ, Glossary, Featured Articles, Terminal FAQ Blog, and Corporate Blog.

    “We designed the new site to better engage merchants and sales partners.  The new ‘look and feel’ better showcases our brand identity, by focusing on a customer centric user-friendly interface, with more content and easier navigation,” said Jeff Alderman, Director of Online Marketing.

    “Education within the credit card processing industry is vital for a business in today’s economic environment; we created the Learning Center to empower our merchants.  We also want them to further connect with North American Bancard through popular social networking sites, such as Facebook, Twitter, and LinkedIn,” Alderman added.

    About North American Bancard

    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology as well as committing to the highest service levels.  As a registered MSP/ISO since 1992, North American Bancard provides its clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Cards, and Online Payment Gateway solutions.  North American Bancard processes over $8 billion in electronic transactions annually for over 100,000 merchants nationwide.  For more information, visit www.nabancard.com

  • North American Bancard Acquires Point and Pay


    New Division to Focus on Government, Utilities and Recurring Payments


    Troy, Michigan,  June 14, 2010 - North American Bancard, LLC, one of the industry’s leading payment solutions providers, announced today that it has acquired Point and Pay from Vesta Corp. and has appointed industry veteran Kevin Connell as President of its latest acquisition.

    Point and Pay provides a comprehensive suite of applications that allows government and public sector agencies to convert from antiquated paper-based payment processing systems to a fully automated electronic payment and remittance process.  Founded in 2001, Point and Pay currently services customers in 48 states across the country in all aspects of the government spectrum including utilities, courts, schools, tax collection and Department of Motor Vehicles renewals and registrations.  In addition, Point and Pay can offer biller direct services to organizations outside of government such as property management, homeowners associations, gyms, country clubs and any business that requires annual payments, recurring payments or even one-time payment processing.

    The acquisition of Point and Pay represents a significant opportunity for North American Bancard to introduce electronic payments to countless domestic government/public sector businesses.  Industry statistics reveal that 4,000 counties exist throughout the U.S. with 20,000 municipalities, 10,000 utilities and 25,000 courts.  These figures reflect an extraordinary and undertapped market.  North American Bancard looked at a number of opportunities in this niche space and selected Point and Pay as the company that would provide the best product set to establish a strong differentiated distribution channel.  NAB believes this acquisition will result in an extremely scalable, robust platform into the government/public sector that will not only build upon Point and Pay’s features and functionality but will win market share and offer unprecedented growth in the electronic payment processing industry.   

    “We are very excited to tackle an expanding market and leverage our processing relationships with new products and technology that we now possess through the acquisition of Point and Pay,” says Marc Gardner, CEO of North American Bancard.  “We’re also delighted to have Kevin at the helm of this new division that will surely provide our sales partners with more opportunities to expand their portfolios.”

    As the newly appointed President of Point and Pay, Kevin Connell will oversee all aspects of the day-to-day operations of the company including product development, business development and sales and marketing.  Kevin brings a wealth of knowledge and expertise to Point and Pay, having served as Senior Vice President of Sales/Marketing for Official Payments Corp, one of the leading companies in this unique space.  While at Official Payments, Kevin was instrumental in increasing the company’s annual revenue ten fold.  Prior to his nine-year stint at Official Payments, Kevin enjoyed a very successful career at Discover Financial Services for 13 years in various senior level sales, marketing and business development positions.

    “I’m thrilled to join the Point and Pay team at such a critical juncture of this dynamic company's future,” says Kevin Connell, President of Point and Pay.  “North American Bancard's vision and commitment to innovative technologies, coupled with the positive trends in the payments market demonstrate that Point and Pay is poised for tremendous growth.  I look forward to playing a key role in the strategic direction and expansion of its business.” 

    *  *  *

    About North American Bancard
    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology as well as committing to the highest service levels.  As a registered MSP/ISO since 1992, North American Bancard provides its clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Cards and Online Payment Gateway solutions.  NAB processes over $8 billion in electronic transactions annually for over 100,000 merchants nationwide.  For more information, visit www.nabancard.com.

    About Point and Pay
    Point and Pay enables government agencies and utilities to accept electronic payments from consumers and businesses for taxes, registrations, licenses, utility bills, and other services and fees using credit and debit cards or electronic checks — anytime, anywhere. Point and Pay is a wholly-owned subsidiary of North American Bancard, one of the electronic payment processing industry’s leading solutions providers.  For more information, go to www.pointandpay.com.


  • North American Bancard Seeking to Exploit Industry Consolidation Trends

    2/2/2010 - North American Bancard, a Troy, Michigan-based merchant acquirer, announced today that it has engaged Deutsche Bank Securities as its financial advisor.

    North American Bancard is one of the largest and fastest growing, non-bank, independent merchant acquirers in the U.S. As a recognized leader in its industry, North American Bancard is seeking to best position itself to exploit current industry consolidation trends.

    "2008 and 2009 have been unique years in the payment processing industry," commented Marc Gardner, founder and CEO of North American Bancard. "Many of our competitors in the industry, both large and small, have experienced unusual stress on their businesses. These factors have created unique strategic growth opportunities for our company.”

    Gardner had been approached by a number of large financial firms in 2009, seeking to team with North American Bancard to pursue industry opportunities. In late 2009, Gardner decided to appoint Deutsche Bank Securities, a leading financial advisor.

    "North American Bancard has benefited from strong growth in the current environment, atypical of many of our peers," Gardner added.

    "We are in a position where financial partners are available and strategic opportunities are evident. We believe that our reputation, industry insight and ability to execute are appreciated by potential financial partners, and we look forward to continuing to build our business."

    Press inquiries may be forwarded to Howard Morof at North American Bancard, at 248-269-6000.

    North American Bancard
    Howard Morof, 248-269-6000

  • Troy-based North American Bancard Inc. hires Deutsche Bank Securities to ‘pursue industry opportunities'

    2/2/2010 - Troy-based North American Bancard Inc. has hired Deutsche Bank Securities as a financial adviser to explore unspecified “current industry consolidation trends” in the payment processing and services industry.

    “(The years) 2008 and 2009 have been unique years in the payment processing industry,” said President and CEO Marc Gardner in a statement. “Many of our competitors in the industry, both large and small, have experienced unusual stress on their businesses. These factors have created unique strategic growth opportunities for our company.”

    The statement was not specific about whether the company was seeking a buyer or acquisitions.

    However, according to the statement, Gardner had been approached by a number of large financial firms in 2009 “seeking to team with North American Bancard to pursue industry opportunities,” which would seem to indicate the company is considering prospective buyers.

    The company, founded in 1992 by Gardner, has more than 225 full-time employees at its offices along Stephenson Highway, where it acquired a portion of the former Collins & Aikman headquarters for $25 million last year.

    “We are in a position where financial partners are available and strategic opportunities are evident,” Gardner said in a statement.

    “We believe that our reputation, industry insight and ability to execute are appreciated by potential financial partners, and we look forward to continuing to build our business.”


Archive

  • North American Bancard Moves To New Building To Support Growth

    11/6/2009 - North American Bancard, a proven leader in the credit card processing industry, today announced their move to a new, state-of-the-art corporate building to support their growth. The company, previously headquartered on Chicago Road in Troy Michigan, has relocated to a $25 million, 105,000 square foot building off of Stephenson Hwy and 14 Mile Rd in Troy, MI.

    "North American Bancard is currently going through dynamic and explosive growth as a result of consistently exceeding customer service expectations in a very competitive environment," said Marc Gardner, President. "We are offering a point of differentiation from our competitors via technology, service and a very user-friendly customer experience."

    The new building will give employees of North American Bancard a comfortable space to generate innovative solutions for their clients. The new space will allow the founding entrepreneurial spirit of the organization to thrive, thereby facilitating continued growth.

    "The move to our new corporate headquarters will provide North American Bancard the space to support our accelerated growth and world class service to our business merchants, sales partners and employees," stated Danielle Crane, Director of Human Resources at North American Bancard.

    Ready for dynamic growth, North American Bancard continuously obtains thousands of new business accounts per month. North American Bancard is planning to grow to 1,800 employees in the next 12 years. The new jobs would span the spectrum from sales and customer support to information technology and software developers.

    About North American Bancard

    Headquartered in Troy, Michigan, North American Bancard Inc. provides electronic transaction processing and merchant account management services that enable its clients to convert payment acceptance technologies into business solutions. Founded in 1992, North American Bancard leads the way in merchant account acquisition service and support, and deploys its payments products, services and acceptance strategies to more than 100,000 clients. These clients process more than $7 billion in credit card, debit card, EBT, check guarantee and conversion, prepaid/gift and ATM transactions annually. North American Bancard is a registered MSP/ISO of HSBC Bank USA, National Association, Buffalo, N.Y., and Wells Fargo Bank, Walnut Creek, CA.

    Visit: www.nabancard.com for more information.

  • North American Bancard CEO Honored by Ernst & Young

    7/8/2008 - North American Bancard CEO Honored by Ernst & Young Marc Gardner Named "Entrepreneur of the Year" Troy, Michigan, July 7, 2008 - North American Bancard, one of the industry's leading payment solutions providers, announced today that its President/CEO, Marc Gardner, has won the prestigious "Entrepreneur of the Year" award from Ernest & Young. The independent panel of judges was comprised of past Ernst & Young Entrepreneur of the Year award winners and successful business leaders from the community. The judging criteria included a thorough assessment of recent financial performance, strategic direction and product or service innovation, company leadership including personal integrity, values and key employee initiatives as well as community involvement and philanthropic activities. According to the judges, Gardner embodies the entrepreneurial spirit, and they were pleased to recognize him for all he has done. "I am deeply honored by this award," says Marc Gardner. "It is a marvelous achievement, both professionally and personally, but I couldn't have accomplished it without my extraordinary team. It is a credit to our sales partners and the entire staff at North American Bancard for their dedication, perseverance and hard work towards the common goal of providing best-in-class products and services to our merchants." As this year's regional award winner, Gardner will be inducted into the Ernst & Young Entrepreneur of the Year Hall of Fame.

    * * *

    About North American Bancard

    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology as well as committing to the highest service levels. As a registered MSP/ISO since 1992, North American Bancard provides its clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Cards and Online Payment Gateway solutions. NAB processes over $6 billion in electronic transactions annually for over 70,000 merchants nationwide. For more information, visit www.nabancard.com .

    About Ernst & Young

    Ernst & Young is a global leader in assurance, tax, transaction and advisory services. Worldwide, our 130,000 people are united by our shared values and an unwavering commitment to quality. We make a difference by helping our people, our clients and our wider communities achieve potential. For more information, please visit www.ey.com.

  • Credit card processor hiring 1,500 in Troy

    3/20/2008 - A Troy company that provides electronic payment solutions hopes to begin moving more than 100 employees into its new headquarters during the second quarter as part of a $25 million expansion.

    North American Bancard Inc., which employs about 250, plans to hire as many as 1,500 workers over the next 12 years, said Marc Gardner, the company's president.
    It claims 80,000 customers nationwide, and Gardner said it is adding nearly 4,000 new customers each month.

    The company executed a purchase agreement on an existing, 105,000-square-foot building in Troy that it hopes to close on within four weeks.

    "North American Bancard is currently going through dynamic and explosive growth due to the fact that we are exceeding customer service expectations on behalf of our current customers in a business environment and space that is very competitive," Gardner said. "We are offering a point of differentiation from our competitors via technology, service and overall a very user-friendly customer experience.”

    The company offers electronic credit, debit, electronic benefits transfer and gift-card payment solutions to merchants in the retail, B2B, hotel and restaurant, financial and other industries. Formed in 1992, NAB has been growing at more than 50 percent year over year, Gardner said.
    The new jobs would span the spectrum from sales and customer support to information technology and software developers, he said. The company told the state the jobs would pay an average weekly salary of $672.

    The Michigan Economic Growth Authority March 18 approved a tax credit worth $21.5 million to seal the plans.

    Companies such as NAB are able to capitalize on the profusion of electronic payment options, said Amy Smith, president and CEO of The Payments Authority, a Troy-based industry association focused on direct-deposit transactions. Smith was not familiar with the company, but said the rates it offers to merchants appear to be competitive.

    "Because there's so many cards out there there's so many more processors needed to be able to process the load," she said.

    The MEDC recommended that the company be granted a 12-year, 100 percent employment tax credit, but it came with conditions. In order to realize the full credit, North American Bancard must meet certain job-creation targets during the last five years or forfeit part of the incentive.

    The company also received in-kind services from Oakland County economic development officials and two years worth of a foundation-level membership in Troy-based Automation Alley.
    The company told the MEDC it also received an incentive offer from Florida valued at $6.5 million. Michigan law requires companies seeking state tax incentives for expansions to first prove that they have considered relocating to other states.

    "It's highly competitive and we need to have all the tools in our toolbox to keep expansions like this happening in Michigan and in Oakland County," said Mark Adams, an Oakland senior business development representative who worked with the company.

    The company, which has outgrown the 20,000 square-foot office it owns at 969 Chicago Road, is in the process of selecting an architecture firm to help renovate the new facility, said Gardner. He would neither confirm nor deny that the new building was located on Stephenson Highway, where Adams said the company had been looking at vacant buildings.

    The company's Chicago Road office would eventually be put up for sale, Gardner said.



  • Granholm Announces North American Bancard to Expand in Troy, 1,899 New Jobs

    3/18/2008 - Governor Jennifer M. Granholm today announced North American Bancard Inc. (NAB) is expanding in Troy. The company will invest $25 million to purchase, renovate and outfit a new facility in the city. The project is expected to create 1,500 new jobs at the company and an additional 399 spin-off jobs over the next 12 years. Assistance provided by Michigan Economic Development Corporation helped convince the company to choose Michigan for the expansion over a competing site in Florida.

    "North American Bancard is the kind of dynamic company that is helping us transform and diversify our state's economy," Granholm said. "This expansion, and the nearly 2,000 new jobs it will create, is further evidence that we are a great state for companies to grow and do business."

    NAB Founder and CEO Marc Gardner praised the state's efforts to recruit and train a high-quality workforce as one of the key reasons the company chose to stay and expand in Michigan.

    "Although a financial services company like ours can operate almost anywhere, we put a real premium on the ability to find highly-skilled employees," Gardner said. "We looked all over the country, even much warmer locations, but we have a lot of jobs to fill and the quality and availability of Michigan's workforce was simply hard to beat. The responsiveness of the governor and the MEDC, and Oakland County's help in facilitating membership with Automation Alley, were also key factors in our decision to remain a homegrown Michigan business."

    Based on the MEDC's recommendation, the Michigan Economic Growth Authority board today approved a state tax credit valued at $21.5 million over 12 years to win the company's expansion.

    To support the project, Oakland County plans to contribute up to $50,000 in federal training dollars under the Workforce Investment Act and provide additional job recruitment services. Automation Alley, a technology business association driving the growth and image of Southeast Michigan's economy through a collaborative culture that focuses on workforce and business development initiatives, will provide additional support through a two-year foundation level membership valued at $30,000.

    "When competing for new jobs and investment, our competitive business climate and highly-specialized workforce certainly give us an upper hand," MEDC President and CEO James C. Epolito said. "Together with Oakland County and Automation Alley, we made a strong business case to win this expansion and secure North American Bancard in Troy for years to come."

    An economic analysis conducted by the MEDC estimates that increased economic activity created by the expansion will generate more than $691.6 million in personal income for Michigan workers over the life of the tax credit. The North American Bancard Inc. expansion is one of 12 economic development projects the governor announced today. In all, they are expected to create and retain a total of 6,066 Michigan jobs.

    "Financial services is one of the fastest growing segments in our Emerging Sectors program," Deputy Oakland County Executive Dennis R. Toffolo said. "The significant investment North American Bancard will make in Troy and the 1,500 jobs that will result speak volumes about our ability to compete with other states in attracting and retaining quality businesses. They could have landed anywhere in the country but they chose to remain here and we're thrilled."

    Founded in 1992, North American Bancard Inc. has become a leader in the electronic payments industry. The company's leading credit card e-commerce technology, including point-of-sale equipment and check verification, hardware and software allows its merchant customers to process credit, debit, check, gift card transactions, merchant advances, and ATM placement. Processing more than $5 billion in annual volume on 90,000 active customers nationally, NAB has seen its business double annually for the past three years. NAB's current growth rate estimates will see it doubling its labor force within the next 12 months, supporting in excess of 3500 new customers added each month. This aggressive growth demands larger facilities and an available skilled labor force that can support their continued expansion.

    "Automation Alley applauds and supports the MEDC and Oakland County in their efforts to retain and grow North American Bancard in Southeast Michigan," Automation Alley Executive Director Ken Rogers said. "Automation Alley's local community illustrates our desire to welcome the company into Southeast Michigan's technology community from day one. We're pleased that the company has not only chosen to remain in Troy, but that they will expand and create new jobs. Efforts like these bolster the region's economy and move Michigan forward."

    In her 2007 State of the State address, Granholm emphasized the importance of creating opportunity in the changing world of the 21st century. Since January 2005, the Governor and the MEDC have announced the creation or retention of more than 226,000 jobs as a result of targeted assistance provided by the MEDC.

    The Michigan Economic Development Corporation, a partnership between the state and local communities, promotes smart economic growth by developing strategies and providing services to create and retain good jobs and a high quality of life. For on the Michigan Economic Development Corporation's initiatives and programs, visit the Web site at www.TheMEDC.org



  • North American Bancard Inc. to Deploy MasterCard PayPass Acceptance Devices Into the US Marketplace

    9/15/2006 - North American Bancard Inc. (NAB) of Troy, Michigan, a multi-faceted payment solutions provider dedicated to providing the latest technology, today announced that it will deploy thousands of MasterCard PayPass(TM) acceptance devices to all NAB merchants, free of charge.

    The Vivotech terminals, which NAB calls "Tap-Here" devices, will afford all of NAB's merchant customers the latest technology in card acceptance. MasterCard PayPass improves the customer experience at the point of sale and improves the merchant's bottom line by speeding consumers through check out lines. The devices are also capable of accepting American Express and Discover cards right out of the box. North American's "Tap-Here" devices are in stock and ready for national deployment to all new and existing customers, free of charge.

    "Once again, we are taking the lead in pushing the latest technology out to our merchant customers," says Marc Gardner, President of North American Bancard. "Providing these Vivotech devices will give our merchants a more convenient way to do business with consumers, thereby improving their own profitability. We are excited to offer this technology which fits nicely into our customer-centric philosophy."

    "MasterCard is pleased to see the commitment NAB has made to support our rollout this year," says T.J. Sharkey, Group Head, National Accounts, U.S. Commerce Development, MasterCard Worldwide. "Their efforts will create a better buying experience for MasterCard cardholders who frequent their merchants."

    MasterCard PayPass is a "contactless" payment feature that provides consumers with a fast and convenient alternative to cash for their everyday small purchases. Consumers simply tap their PayPass-enabled card or device on a specially equipped merchant terminal, eliminating the need to fumble for cash and coins, hand their card over to a clerk or swipe the card. Signatures are not required for PayPass purchases under $25, further speeding customer's transactions. PayPass provides better record keeping than cash.

    For further information, or to order a Tap-Here device, contact North American Bancard at 1-877-Tap-Here.

    About MasterCard PayPass
    MasterCard PayPass is ideal for traditional cash-heavy environments where speed is essential, such as quick serve restaurants, drug stores, gas stations, vending machines, convenience stores, sports arenas, movie theaters, transit systems and parking garages. There are approximately 10 million PayPass cards and devices in the market & approximately 32,000 merchant locations around the world that accept PayPass, including participating 7-Eleven, CVS, McDonald's, Regal Entertainment Group theaters and many others. PayPass is also accepted at numerous National Football League and Major League Baseball stadiums. For more information about MasterCard PayPass and a full list of participating merchants, visit www.mastercard.com/paypass.

    About MasterCard Worldwide

    MasterCard Worldwide (www.mastercardworldwide.com) advances global commerce by providing a critical economic link between financial institutions, businesses, cardholders and merchants worldwide. As a franchisor, processor and advisor, MasterCard develops and markets payment solutions, processes close to 14 billion payments each year, and provides industry-leading analysis and consulting services to financial institution customers and merchants. Through its family of brands, including MasterCard(R), Maestro(R) and Cirrus(R), MasterCard Worldwide serves consumers and businesses in more than 210 countries and territories.

    About North American Bancard (www.nabancard.com)

    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology, as well as committing to the highest service levels. As a registered MSP/ISO of HSBC Bank, National Association, Buffalo, New York. Since 1992, North American Bancard has provided its more than 50,000 clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Cards and Online Payment Gateway solutions.


  • North American Bancard Secures Contactless Payment Solution from ViVOtech Top Acquirer Purchases State-of-the-Art Reader

    9/11/2006 - North American Bancard, one of the largest MSP/ISOs in America, announced today it has bought 3,000 ViVOpay(R) 4000 contactless readers from ViVOtech, the leading supplier of contactless payment solutions. Continuing on its path to offer the latest in payment solutions, NAB will be including the ViVOpay 4000 in its innovative Free Terminal Program offerings. The ViVOpay 4000 reader is being coupled with the VeriFone Vx570 terminal to create the best-in-breed contactless payment solution in NAB's repertoire of free products and is ready for deployment.

    "Contactless payment is not just the wave of the future, it is here now and is expanding exponentially," says Marc Gardner, President of North American Bancard. "We recognize the accelerated growth of the contactless payment market. Because of that, we are fully committed to providing our sales partners with the most advanced technology available today. The ViVOpay 4000 is a prime example of that kind of technology and integrates dynamically within the structure of our leading Free Terminal Program. We are very happy with the functionality of this product and even more delighted with the quality of service we receive from ViVOtech."

    The ViVOpay 4000 is the most popular add-on contactless payment device in the market today. With a flexible design, the device can be easily added to wide variety of existing POS terminals, ECR systems, countertops, windows and a variety of other surfaces and integrates with the existing merchant system. The ViVOpay 4000 is the only reader certified for all contactless payment programs, including MasterCard(R) PayPass(TM), Visa contactless, ExpressPay(R) from American Express(TM) and Discover(R) contactless.

    "MasterCard recently announced that only 32,000 merchants currently have PayPass," says Gardner. "With this purchase, North American Bancard will increase contactless readers throughout the industry by 10% over the next few months!"

    "More than 17 million contactless credit and debit cards have been issued in the United States in just over a year. Clearly, contactless payment is the next major wave in the payment industry", said Mohammad Khan, President & Founder of ViVOtech. "Contactless payments are replacing cash faster than ever before, providing ISOs a great opportunity to grow revenue by processing more transactions through their existing merchants in addition to signing up new merchants who have long relied on cash only transactions."

    "If your ISO partner is not providing free contactless readers, you need to be doing business with NAB," says Gardner. "Contactless payment is growing so quickly. Just look at all the announcements coming from card issuers regarding embedded contactless chips and new offerings of contactless payment options. This is a tremendous door-opening opportunity for our sales partners. Don't miss out on it."

    About North American Bancard

    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology as well as committing to the highest service levels. North American Bancard is a registered MSP/ISO of HSBC Bank USA, National Association, Buffalo, N.Y. Since 1992, North American Bancard has provided more than 50,000 clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Cards as well as Online Payment Gateway solutions. For more information, visit www.nabancard.com.

    About ViVOtech

    ViVOtech is the market leader in contactless/NFC payment software, transaction management systems, and readers. These innovative solutions allow consumers to make contactless payments with radio frequency-enabled credit cards, debit cards, key fobs, and NFC-enabled mobile phones. ViVOtech's products are used by some of the most prominent retailers in the United States. Currently, with more than 180,000 units in 17 countries, ViVOtech's products are in use at movie theaters, fast food restaurants (QSR), casual dining establishments, convenience stores, gas stations, drug stores, grocery stores, buses, taxicabs and vending machine locations, enabling a wide variety of businesses to accept contactless/NFC payments. In 2005, ViVOtech received the prestigious Frost & Sullivan technology award for its role in transforming the contactless payment industry, as well as winning the first annual ETA Technology Innovation Award. http://www.vivotech.com.


  • North American Bancard Places Big Order with VeriFone Leading MSP ISO Purchases Top of the Line Products to Enhance Free Terminal Program

    9/8/2006 -- North American Bancard, Inc., one of the industry's leading acquirers, announced today it has acquired Vx570 terminals and 3,000 Cr1000i check imagers from VeriFone Holdings, Inc. (NYSE:PAY) to include in its innovative Free Terminal Program. This multi million deal represents NAB's latest proactive business strategy in support of its commitment to provide cutting-edge technology and superior customer service to all its merchants and sales partners.

    "VeriFone provides tomorrow's technology today and their value points can't be touched by their competition," says Marc Gardner, President of North American Bancard. "We are utilizing an aggressive marketing strategy similar to that of wireless providers. When you walk into a wireless store, they offer the latest and greatest phone for free in exchange for a service agreement. We take the same approach. The Vx570's capabilities include industry leading features and functionality enabling our sales partners with the number one industry product offering. By marketing this terminal to prospective new customers, we're making our merchants future proof."

    North American Bancard has structured this large investment for the future of its customers by providing them with a free terminal that will not become obsolete during the life of the merchant agreement. NAB's sales partners will equally benefit from this deal as they will have a best-in-breed product that will open more doors.

    "The VeriFone Vx570 will empower our sales force with advanced technology and provide them with an offering not available to most merchants," says Gardner. "MasterCard recently announced that only 32,000 merchants have PayPass. Why not give merchants a terminal that is already configured with a contactless reader. It is a win-win scenario for everyone as this program benefits not just the merchant but the sales agent as well."

    The VeriFone Vx570 combines speed and power to offer exceptional payment processing, plus increased memory to support a wide range of value-added applications, including contactless payment. The Vx570 is the successor to the VeriFone Omni 3750 and provides merchants with maximum flexibility, superior speed and high performance, in addition to compatibility with existing applications. It is ideally suited to North American Bancard's complete suite of payment processing applications and provides an ideal migration path both for existing users of the Omni 3750 and others who want a more powerful countertop payment solution.

    "The North American Bancard contract is a tremendous competitive win for VeriFone and reflects the increasing market traction for our premier countertop payment solution," says Jesse Adams, VeriFone Executive Vice President, North America Sales.

    About North American Bancard (www.nabancard.com)

    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology as well as committing to the highest service levels. North American Bancard is a registered MSP/ISO of HSBC Bank, Buffalo, New York. Since 1992, North American Bancard has provided more than 50,000 clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, ATM, Gift and Loyalty Cards as well as Online Payment Gateway solutions.

    About VeriFone Holdings, Inc. (www.verifone.com)

    VeriFone Holdings, Inc. ("VeriFone") (NYSE:PAY), a global leader in secure electronic payment technologies, provides expertise, solutions and services for today with a migration strategy for tomorrow. VeriFone delivers solutions that add value to the point of sale, resulting in improved merchant retention and the generation of new sources of revenue for its partners and customers. VeriFone solutions are specifically designed to meet the needs of vertical markets including financial, retail, petroleum, government and healthcare.


  • North American Bancard Opts for VeriFone Vx 570 Multimillion Dollar Win for VeriFone's Newest Countertop Payment Solution

    9/5/2006 - VeriFone Holdings, Inc. (NYSE:PAY) today announced it has received a multimillion dollar order to provide North American Bancard with several thousand VeriFone Vx 570 payment solutions.

    Headquartered in Troy, Michigan, North American Bancard is one of the largest U.S. MSP/ISOs (Merchant Service Provider/Independent Sales Organizations) and provides innovative payment solutions and processing services for a wide array of companies from retailers and wholesalers, to mail-order and on-line merchants.

    "VeriFone's Vx 570 enables North American Bancard to serve our broad range of customers and ensure that small retailers receive the same technology benefits as the largest, but at prices they can afford," said North American Bancard President Marc Gardner. "VeriFone has won us over with its superior product and the benefits it will provide our customers."

    The VeriFone Vx 570 combines superior speed and power to offer exceptional payment processing, plus increased memory to support a wide range of value-added applications. The Vx 570 is the successor to the VeriFone Omni 3750 and provides merchants with maximum flexibility, superior speed and high performance, in addition to compatibility with existing applications. It is ideally suited to North American Bancard's complete suite of payment processing applications and provides an ideal migration path both for existing users of the Omni 3750 and others who want a powerful countertop payment solution.

    "The North American Bancard contract is a tremendous competitive win for VeriFone and reflects the increasing market traction for our premier countertop payment solution," said Jesse Adams, VeriFone executive vice president, North America Sales.

    The Vx 570 is a member of VeriFone's Vx Solutions family, which delivers a complete portfolio of solutions across all vertical markets. It provides one platform of devices, software, and programs that delivers the same user interface across multiple form factors.

    About North American Bancard

    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology, as well as committing to the highest service levels. As a registered MSP/ISO since 1992, North American Bancard provides its more than 20,000 clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, Checks by Phone and Net, ATM, Gift and Loyalty Cards and Online Payment Gateway solutions. For more information, visit www.nabancard.com.

    About VeriFone Holdings, Inc. (www.verifone.com)

    VeriFone Holdings, Inc. ("VeriFone") (NYSE: PAY), a global leader in secure electronic payment technologies, provides expertise, solutions and services for today with a migration strategy for tomorrow. VeriFone delivers solutions that add value to the point of sale, resulting in improved merchant retention and the generation of new sources of revenue for its partners and customers. VeriFone solutions are specifically designed to meet the needs of vertical markets including financial, retail, petroleum, government and healthcare.




  • Financial and Internet Industries to Combat Internet Child Pornography

    3/15/2006 - Eighteen of the world's most prominent financial institutions and Internet industry leaders have joined with the National Center for Missing & Exploited Children (NCMEC), and its sister organization, the International Centre for Missing & Exploited Children (ICMEC) in the fight against Internet child pornography. The goal is to eradicate commercial child pornography by 2008.

    The new Financial Coalition Against Child Pornography includes leading banks, credit card companies, third party payment companies and Internet services companies. Founding members of the Coalition include America Online, American Express Company, Bank of America, Chase, Citigroup, Discover Financial Services LLC, e-gold, First Data Corporation, First National Bank of Omaha, MasterCard, Microsoft, North American Bancard, PayPal, First PREMIER Bank/PREMIER Bankcard, Standard Chartered Bank, Visa, Wells Fargo, and Yahoo! Inc.

    The Coalition will work in collaboration with Child Focus of Belgium, the European Federation for Missing and Sexually Exploited Children, the International Association of Internet Hotlines (INHOPE), the U.S. Office of the Comptroller of the Currency, and law firm DLA Piper Rudnick Gray Cary.

    Child pornography has become a multi-billion dollar commercial enterprise and is among the fastest growing businesses on the Internet. The Internet has enabled instant access to child pornography by thousands and possibly millions of individuals around the world. And the ability to use credit cards and other payment methods has made purchasing child pornography easy.

    Senator Richard C. Shelby (R-AL), Chairman of the Senate Banking, Housing and Urban Affairs Committee, was the catalyst in bringing these industry leaders together to address the problem. In challenging them to join with NCMEC and ICMEC in this effort, Senator Shelby said, "sIf people were purchasing heroin or cocaine and using their credit cards, we would be outraged and would do something about it. This is worse."

    The exact number of child pornography web sites is difficult to determine. In 2001, the CyberTipline operated by NCMEC had received more than 24,400 reports of child pornography. By the beginning of 2006, that number had climbed to more than 340,000.

    "Not only have we seen an increase in reports of Internet child pornography, but the victims are becoming younger and the images are becoming more graphic and violent," said Ernie Allen, President and CEO of NCMEC and ICMEC, and Chairman of the Coalition. "To eliminate the commercial viability of child pornography, we must stop the flow of money. To do that, we need the involvement of the world's leaders in the payments industry and the Internet. The founding members of the Financial Coalition Against Child Pornography are to be commended for joining this critical fight."

    If members of the public have knowledge of a child pornography web site they are encouraged to report it immediately to the CyberTipline managed by the National Center for Missing & Exploited Children (www.cybertipline.com or 1-800-843-5678). Citizens outside the United States can call the CyberTipline or can contact any number of hotlines around the world. To learn more about these hotlines, visit the website of the International Association of Internet Hotlines (INHOPE) at www.inhope.org.

    About the National Center for Missing & Exploited Children

    NCMEC is a 501(c)(3) nonprofit organization that works in cooperation with the U.S. Department of Justice's Office of Juvenile Justice and Delinquency Prevention. NCMEC's congressionally mandated CyberTipline, a reporting mechanism for child sexual exploitation, has handled more than 365,600 leads. Since its establishment in 1984, NCMEC has assisted law enforcement with more than 117,100 missing child cases, resulting in the recovery of more than 99,500 children. For more information about NCMEC, call its toll-free hotline at 1-800-THE-LOST or visit www.missingkids.com.

    About the International Centre for Missing & Exploited Children

    ICMEC, the sister organization of NCMEC, is a private, nonprofit 501 (c) (3) nongovernmental organization. It is the leading agency working on a global basis to combat child abduction and exploitation. For more information visit www.icmec.org.

  • Global Payments Announces Multi-Year Contract Renewal with North American Bancard

    10/20/2004 - Global Payments Inc., (NYSE:GPN), a world leader in electronic transaction processing solutions, announced today that North American Bancard (NAB) has signed a five-year renewal agreement to sell Global's credit card processing services. Global will provide to NAB an entire payment card processing solution including authorization, capture, settlement and BIN sponsorship. Under a separate one-year agreement, Global will also give NAB the capability to provide electronic check conversion and check guarantee services to its merchants.

    President of North American Bancard, Marc Gardner, said, "The Global Payments' team is committed to our satisfaction and continued success. Their ability to provide a global solution for all our needs played a major role in our decision to extend our relationship. As we continue to grow our portfolio to over $2 billion in annualized sales, we need a partner than can help us maintain our double-digit growth rate, and build upon it. In addition to giving us measurable benefits, their expertise, services and technology are undoubtedly a great asset that support the growth of NAB."

    "We strongly value our relationship with NAB and we are very pleased to have the opportunity to continue assisting in growing their merchant portfolio. Global's goal is to provide world-class payment solutions and service that contribute to our ISO customers' success," said Paul R. Garcia, chairman, president and chief executive officer of Global Payments Inc.

    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology, as well as committing to the highest service levels. As a registered MSP/ISO since 1992, North American Bancard provides its more than 20,000 clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, Checks by Phone and Net, ATM, Gift and Loyalty Cards and Online Payment Gateway solutions. For more information, visit www.nabancard.com.

    Global Payments Inc. (NYSE:GPN) is a leading provider of electronic transaction processing services for consumers, merchants, Independent Sales Organizations (ISOs), financial institutions, government agencies and multi-national corporations located throughout the United States, Canada, Latin America and Europe. Global Payments offers a comprehensive line of processing solutions, including credit and debit cards, business-to-business purchasing cards, stored value and gift cards, as well as electronic check conversion and check guarantee, verification and recovery, terminal management and money transfer services. For additional information about the company and its services, visit www.globalpaymentsinc.com.

    This announcement may contain forward-looking statements pursuant to the "safe-harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward looking statements involve risks and uncertainties such as product demand, market and customer acceptance, the effect of economic conditions, competition, pricing, development difficulties, foreign currency risks, costs of capital, continued certification by credit card associations, the ability to consummate and integrate acquisitions, and other risks detailed in the Company's SEC filings, including the most recently filed Form 10-Q or Form 10-K, as applicable. The Company undertakes no obligation to revise any of these statements to reflect future circumstances or the occurrence of unanticipated events.


  • Interactive Website Program Breaks New Ground for ISO Community

    6/01/2003 - In keeping with its commitment to provide best of breed support and service to sales professionals, North American Bancard, one of the industry's leading payment solutions providers, has created a state-of-the-art website infrastructure that will revolutionize solution offerings. The "Mirror Image Website" is the culmination of a new concept that affords independent sales agents not only a free hosted website to support their merchant base, but customizes each website to dynamically match the specific needs of each and every one of their merchants.

    North American Bancard's new website program allows sales agents to configure customized offerings for their merchants. Depending on the specific needs of their clients, agents select appropriate hardware, software, choice of leasing, pricing, and discount rates with the click of a button. Once selections are made, the agent is then taken through a simple application process that sets up the customized offerings with different codes for each campaign. The agent's "mirrored" site contains customized equipment, pricing, rates, and contact information that can easily be updated via North American Bancard's AgentInfoCenter.com.

    The benefits this precedent setting website program offers are multiple. North American Bancard buys the agent's first domain name and hosts it free of charge. The program also provides for multiple domains which afford the agents the ability to trace multiple sales channels as well as attract specific merchants to special products and pricing. Free email accounts are offered with each registered domain name. Free search engine, submission and optimization are also valued added services of the program provided by North American Bancard.

    Another important benefit of Mirror Image is its seamless tie-in to AppSubmit.com, an innovative feature of North American Bancard's ecommerce solution. By sending merchants to an agent's mirrored site, the program gives merchants the welcome choice to fill out an on-line application via AppSubmit.com. Like other components of the program, agents can track these merchant applications online as well.

    The Mirror Image Website service is password protected and there is no limit to the number of customized offerings an agent can configure. Many sales agents support a myriad of merchants whose needs are not always the same. With the Mirror Image Website, agents can direct their customers to predetermined products and services that not only reflect their special business requirements but also answer their ecommerce needs.

    "We moved forward on this initiative because we feel very strongly that the program will deliver on a number of levels," says Marc Gardner, President of North American Bancard. "We believe this technology will be embraced by our entire agent sales force since they'll not only be able to choose hardware, software and multiple ecommerce solutions to display on customized websites, but they'll also be able to increase sales production. In addition to the revenue component, due to the fact that North American Bancard is hosting the website, it insures every agent is in website compliance with card association rules and regulations which is of paramount importance in today's marketplace."

    True to Gardner's statement, independent sales agents throughout the North American Bancard family have wholeheartedly welcomed Mirror Image and are already enjoying success. Doug Ford, an agent with North American Bancard in the Dallas area, is one of many sales professionals who finds the new website service invaluable.

    "We are thrilled with the program because it is done professionally by a company that knows the regulations," says Ford. "Not all companies in the industry are knowledgeable about Visa and MasterCard compliance rules. North American Bancard is. And if we want any of our customized features changed, it just takes a few clicks and is done in real time, free of charge."

    Another North American Bancard agent who is happy with the results of Mirror Image, especially the revenue producing aspect of the program, is Atlanta-based Greg Murphy.

    "The versatility of the program is terrific," says Murphy. "We're able to control everything we put in our store from the back end. And choosing products and making changes in real time is incredible. I believe the program will increase our sales at least 30 to 50%.

    To find out more about the Mirror Image Website program, call 1-800-BANCARD x1901 or visit www.nabancard.com/mirrorsiteinfo

    * *

    About North American Bancard
    Headquartered in Troy, Michigan, North American Bancard is a multi-faceted payment solutions provider dedicated to providing the latest technology as well as committing to the highest service levels. As a registered MSP/ISO since 1992, North American Bancard provides its clients with a full suite of products and services including Credit, Debit, EBT, Check Conversion and Guarantee, Checks by Phone and Net, ATM, Gift and Loyalty Cards and Online Payment Gateway solutions. For more information, visit www.nabancard.com.


  • North American Bancard Introduces Health Care Plan

    5/7/2003 - North American Bancard has introduced for its agent partners the NAB Health Benefits Plan, a comprehensive health care program that encompasses medical, dental, vision, life and long-term care insurance. Participants can pick and choose the type of coverage that suits their individual needs.

    North American Bancard pays 50% of the premium. The other half is paid by the participating agent through an automatic deduction from the participant’s monthly residual earnings. In addition to individual coverage, the plan also offers options for extended coverage to family members with the added cost for family benefits paid by the agent.

    Eligibility is determined by number of merchant accounts. Each participating agent must have 30 active merchant accounts to enroll in the NAB plan and must sign a minimum of 30 new approved merchants per quarter to maintain eligibility.

    “Health care was desperately needed in the industry,” said Marc Gardner, President of North American Bancard. “Many industries outside of ours provide benefits to agents that sell goods and services. No one was offering these benefits to independent sales agents, so we decided to do it. And by doing so, we have added value to our program.

    "Everyone out there offers value in some way. North American Bancard differentiates itself from its competitors by providing superior products, services and, now, health care benefits.”

    The program first was presented at the recent North American Bancard agent expo in Orlando.

    “Having the opportunity to be enrolled in this health care program has garnered me significant savings,” said Brian Roth, a sales agent in the New York area who has worked with NAB for more than three years. “Not only has North American Bancard been a pleasure to work with, but they have provided me with exposure to a great benefits plan that I haven’t seen before in this industry.”

    The NAB Health Benefits Plan is available in all 50 states. To find out more about the program or apply, call 1-800-BANCARD, ext. 1015 or visit www.nabancard.com.
    ________________________________________

    Visa ($2 Billion), MasterCard ($1 Billion) Settle with Retailers

    Visa USA and MasterCard International have reached separate settlement agreements with Wal-Mart Stores, Inc., Sears Roebuck & Co. and millions of other retailers in the class-action antitrust lawsuit involving debit cards. Combined, the associations will pay the retailers nearly $3 billion, lower their debit transaction fees and change their "honor all cards" policies.

    The retailers filed the lawsuit against Visa and MasterCard in 1996. They claimed that as part of an "honor all cards" policy, Visa and MasterCard were violating antitrust laws by forcing merchants to accept more costly offline debit cards, which require a signature, rather than less expensive online debit cards, which require a PIN. Visa and MasterCard argued that the policy was in the best interest of consumers.

    MasterCard was the first to settle with the retailers in a surprise move just as the trial was set to begin on Monday, April 28, 2003 in Brooklyn, NY. Details of MasterCard’s settlement began to leak out following the announcement even though U.S. District Court Judge John Gleeson asked all parties to keep information quiet in the interest of the trial. MasterCard agreed to pay the retailers about $1 billion, reduce the debit card fees it charges them and eliminate its "honor all cards" policy.

    MasterCard will establish a separate interchange rate for MasterCard debit transactions (it previously blended credit and debit into a single interchange rate). The new rate will be about one-third less than the current rate.

    Gleeson referred to MasterCard’s move to settle as an "11th hour" decision and, for a while, it appeared that Visa would stand trial alone.

    Gleeson had postponed opening arguments for the trial until Wednesday, April 30; however, on Wednesday morning he announced that Visa and the retailers were involved in "earnest and good faith efforts" to reach a settlement and that court would be adjourned until later in the week.

    On Wednesday night, under increasing pressure following MasterCard’s surprise settlement, Visa announced it also had agreed to settle. Visa will pay the retailers $2 billion and, like MasterCard, will reduce its debit card fees. Visa also agreed to modify its "honor all cards" policy by giving retailers the choice of accepting either online of offline debit cards, beginning in January 2004.

    Both of the associations will lower their transaction fees beginning August 1, 2003. They will pay $25 million of the settlements immediately and will pay out the remaining balances over 10 years.

    The months leading up to the trial were far from lackluster. In January 2003, the associations asked Gleeson to throw out the antitrust class-action lawsuit, arguing that the retailers failed to provide sufficient evidence showing the associations were involved in a conspiracy to monopolize the debit card market. The judge declined their request in April in a 16-page document, saying he believed there was evidence, both "direct and circumstantial," from which a jury could find a conspiracy.

    Gleeson’s decision served as a partial summary judgment for the retailers, agreeing with the claim that they were forced to abide by the associations' "honor all cards" policy, but he decreed that it was up to a jury to decide if this policy was in violation of antitrust laws.

    In March, MasterCard asked for a separate trial. Gleeson denied that request as well.

    Many experts believe that by settling first, MasterCard got what it wanted, which ultimately was separation from Visa, the Wall Street Journal reported. MasterCard’s debit program is smaller than Visa's, and by extricating itself from Visa MasterCard would have to pay less in damages to the retailers.

    Now that Visa has settled, too, the real issue could be with revenue of the associations' member banks. Since retailers will be charged less in fees and will have the freedom to use less costly PIN-based debit card networks such as STAR, Pulse or NYCE to route transactions, they also will pay less to banks and less to MasterCard and Visa.


  • It's Been Quite a Year

    2/12/2002 - As 2002 draws to an end, I wanted to take a few moments and share with you some of the highlights of the past year and our plans for 2003. Although I have played many roles in the industry since the 1970s, this was the first year in which this publishing company was my sole focus as an entrepreneur. Next year, we will celebrate our 20th anniversary as a publication.

    We've grown from a one-sheet mimeograph in 1983 to a 72-page magazine. From an expense-line item on the AMCOR P/L to a profitable publishing company with $3 million in sales revenues projected for 2003. From a one-man show to a rapidly growing organization with a satellite office in Myersville, Md.

    The Green Sheet grew out of my desire to communicate regularly with a national sales force of independent agents. Our database now contains approximately 20,000 records; however, only 70% are active at any given time. Because of the constant movement of personnel within the industry, we process address changes on 3% of the database monthly. Our total distribution numbers continue to increase; actual growth in the mail distribution is 3% per month.

    Online readership continues to increase at 13% per month. As of November 2002, we average 1 million hits (43,000 visits) monthly on the Web site. When combined with mail distribution of 7,400 copies, or 22,000 readers when pass-along readership is included, this brings our total monthly distribution to more than 65,000 readers.

    It's been exciting and challenging to bring the right stuff to the right people in the right way. I'm grateful that we have been supported by the contributions from freelance writers, such as Lisa Dowling, Eric Thomson, Contributing Editor Patti Murphy, and our active Green Sheet Advisory Board. We've peppered our Advisory Board with e-mail questionnaires in order to develop a number of the articles you've read in The Green Sheet and GSQ publications this year.

    The breadth and depth of this group has continued to develop. I'm pleased to announce six new members:

    •    Marc Gardner, President, North American Bancard
    •    Javier Ledesma, Director, Financial Market Support, VeriFone, Inc.
    •    Michael McMackin, AmericaOne Payment Systems
    •    Anthony Ogden, Bank Card Law
    •    David Press, President, Integrity Bankcard Consultants, Inc.
    •    Charles Salyer, President/CEO, GlobalTech Leasing

    Marc Gardner is President of North American Bancard, a multifaceted payment solutions provider. As a registered MSP/ISO for more than a decade, he has the expertise needed to perform and excel for his customers. North American Bancard is dedicated to providing the latest technology as well as committing to the highest service levels.

    Javier Ledesma is responsible for driving VeriFone's initiative to reconnect with ISOs and merchant sales representatives. The Financial Market Support organization that he leads supplements the efforts of VeriFone's strategic account representatives by providing field-level product training and sales support to processors, acquirers and ISOs. The group showcases new VeriFone products and educates ISOs on how to sell the products to gain a competitive edge in the market.

    Javier has successfully held sales and management positions for more than 20 years and has a consistent track record with a blend of experience. He has held positions in a variety of industries, including pharmaceutical sales. He served as an officer in the United States Army. He holds a bachelor's degree in biology, chemistry and education from the University of Arizona, and a master of arts in management from Webster College in Oklahoma.

    Michael McMackin is the President and co-founder of AmericaOne Payment Systems, Inc. a privately held, customer service-focused credit card processing company located in Cupertino, Calif., in the heart of Silicon Valley. Michael has successfully held executive-level management positions for more than 20 years and has extensive experience in business, banking and the merchant services industry. Michael has worked with numerous top-tier financial institutions, merchant acquirers and bankcard technology companies in the credit card industry. His bankcard areas of expertise include capital procurement, marketing, product development, and risk management and fraud detection.

    Anthony Ogden brings a legal perspective to our Advisory Board. Bank Card Law was first mentioned in The Green Sheet in 1997, and he since has written a number of articles for us. BCL is supervised and directed by Anthony, a duly licensed California attorney. He is a 1991 graduate of the prestigious Georgetown University Law Center in Washington, D.C., and has had a practice concentration in the area of business transactions since 1994.

    David Press is the President and founder of Integrity Bankcard Consultants, Inc. David has more than 22 years' experience in the credit card business. He has worked with numerous financial institutions and has extensive experience working with local, state and federal law-enforcement agencies. David began his career at Barnett Bank and Southeast Bank in the early 1980s working with a combined Metro-Dade Police Department and the U.S. Secret Service counterfeit credit card task force in South Florida. Their teamwork resulted in more than 120 convictions.

    In the 1990s he was a manager with Peach Tree Bancard, Harbridge Merchant Services and First Interstate Bank in the areas of underwriting, compliance, chargebacks, collections, security and investigations. He has attended numerous Visa and MasterCard training seminars. At IBC, his work has concentrated on the minimization of portfolio risk, bin transfers and advising startup ISOs in the development of vendor(s) and member-bank relationships, including proper registration with Visa and MasterCard.

    Charles Salyer's professional experience includes more than 26 years in the equipment-leasing industry with a primary focus on developing and managing customer service-based finance organizations for manufacturers. Charles has been directly involved in the planning, creation and management of customer finance/leasing organizations for Digital Equipment Corp., Philip Morris and Steelcase, Inc.

    Charles became involved in the credit card equipment leasing industry in 1997 when he was appointed COO of Global Finance & Leasing in Michigan. He took over management of Global as President in 1998, tripling sales revenues over the next two years. In 2001, he organized the sale of Global to CIT, where he became part of the management team as Vice President, Sales and Strategic Initiatives. In August 2001, he left to form GlobalTech Leasing, Inc., a privately held, customer service-focused credit card equipment leasing company based in Ventura County, Calif.

    The Green Sheet Advisory Board now has more than 60 members. Each of them contributes as time allows, offering personal insight and experience. I look forward to sharing their wisdom with you as we work together to strengthen the payment-processing industry.

    In 2003, you will continue to see a more robust Green Sheet, our in-depth GSQ reports and our continually expanding Web site. I would love to hear from you. Please write and let me know what you would like to see us cover in GS and GSQ. What are we doing well and what could be improved? What information do you need to create wealth as an ISO?

    Good Selling!


  • Processing through the Power of People

    2/09/2002 - That assumption proved right for Marc Gardner, President of North American Bancard (NAB). Installing himself in his father's large office space in Troy, Mich., Gardner set up a phone system, brought in a small staff and, with the guidance of a business consultant, opened his own payment processing company in 1992. Gardner established a banking relationship with an acquiring financial institution and educated himself in other aspects of the business.

    "My degree was in economics. I was always involved in numbers," says Gardner. "When I was running a satellite sales office for the credit card processing company I saw many problems, and I thought by opening my own company I could correct mistakes I saw them making and turn those problems into successes."

    Gardner's vision was to provide a higher quality of customer-care service, a strong sales structure with better sales processes and a higher degree of personal motivation of salespeople.

    "My philosophy is to provide businesses, whether they be merchants or ISOs, with structure and processes that allow them to work efficiently and expeditiously with our internal organization," says Gardner. "In order to go from one level to another level, you need systems, processes and infrastructure. Part of infrastructure is people. People make everything work."

    Those people differentiate North American Bancard, in Gardner's view.

    "The people we employ set our company apart," says Gardner. "We went out and recruited talent - people who had worked at banks and had a tremendous amount of industry and management experience. If a CPA were to come in, he'd see we spend a disproportionate amount of our revenue on information technology. The systems we put in place not only make the salespeople who sell for us more efficient, but they also allow the merchant to obtain information in a more efficient manner."

    Those systems didn't come into play from the onset. "We first started our sales channel without an ISO orientation," says Gardner. "It was of much smaller significance. We were a regional player with corporate salespeople and personally held each individual's hand during the sales cycle. We have evolved into a multi-faceted company from a sales-channel approach."

    North American Bancard has evolved into a 70-employee turn-key solution for its sales agents. NAB does its own risk management, credit and underwriting. NAB provides its own customer care, and part of that care is publishing account data in a timely fashion.

    "Whether it be residuals, leasing, funding, etc., we make it available in real time so salespeople can access it all," says Gardner. "Info is not delayed. It's all posted to the Web site in real time."

    Services such as real-time data access and multiple in-house programs keep North American Bancard neck-and-neck with its competitors, in Gardner's opinion. "If you don't see any competition, you live in a dark room," says Gardner. "This industry is very commoditized, and everyone plays close to the hip. But in our industry, competition is good."

    North American Bancard competes in the popular small-to-midsize merchant market. Its target: across-the-board retail, e-commerce, lodging and MO/TO.

    "My desire is to be able to handle 99% of all applications that come in the door and approve them," says Gardner. "We have what we call auto approval. For merchants not of unusual risk, we provide same-day approval service. If you're in by 9, you're out by 5. We are like a dry cleaner."

    NAB has more than 12,000 merchants on its roster. And the hottest product they all enjoy? According to Gardner, it is North American Bancard's human resources.

    "When the merchants call, they can talk to someone. When the ISOs call, they can talk to someone," says Gardner. "Our hottest commodity is the delivery of information. We have the correct amount of staff to support all those merchants and agents, from a people standpoint as well as a system standpoint."

    Gardner sees this as very appealing for the ISO community. "Most salespeople aren't the best operations people," says Gardner. "They market well, but they don't have the infrastructure to support their merchants. They have the possibility to implode and have an astronomical rate of attrition. You can't have an open back door. North American Bancard closes that back door."

    North American Bancard is able to close that back door, in part because of its strategic alliances. It has partnerships with the major equipment vendors. It also has multiple alliances with value-added resellers for software.

    North American Bancard works with multiple leasing vendors, too, but with a twist. "We offer a guaranteed leasing program," says Gardner. "Any agent with a North American Bancard merchant number will receive a lease. And we make it easier. We do faxed leasing and agreements. We don't require an original to file the paperwork, and we are presently working on paperless leasing as well."

    For its check services, Gardner partners with two vendors. "We use two because we took the best of each and instead of compromising our customers, we offer check presentation over the phone with one and at the point-of-sale with another," he says.

    What does North American Bancard look for in a partner? "We look for people to be able to say what they're going to do because we do what we say we're going to do," says Gardner. "Some say they can do everything and fall short. Once it is in writing, we want partners to keep their contractual obligations, whether it's stock, turnaround time or inserting a thank you letter. We want companies that can live up to their service level and provide good economics."

    What does North American Bancard look for in an ISO? "We look for people who want to succeed," says Gardner. "There are two types of people; one type is just looking to make money. Our sales agents are the ones who are not focused on just providing a hardware solution. Ours are focused on delivering service and education to their merchants."

    What does Gardner look for in himself? "I look at myself as a leader - a leader who is very accessible, not only to the internal infrastructure but to the entire sales force," says Gardner. "When you call my extension, no one screens it. I answer my own phone. I go out on sales calls. I always try to make myself accessible to our company, guiding all departments, steering them through their journey and providing direction."

    It goes both ways: Gardner underscores the impact of his people on his leadership.

    "One of a leader's biggest challenges, but one that brings the most success, is having a good team," Gardner says. "Just like our country's President is judged by his Cabinet, CEOs are as well. You may have great ideas, but you must have people to implement them. Otherwise, they'll just be thoughts and never become reality."

    Recruiting good people has resulted in a unique ISO campaign at North American Bancard. Any sales agent who brings in 30 deals within 60 days will receive a $3,000 signing bonus on the 30th deal submitted. Together with training, education, a dedicated support staff and real-time Web access to portfolios, this program is a bonus for any ISO looking to fatten the revenue calf. "If I were an ISO looking for a new home, there are three components that one needs to evaluate," says Gardner. "Number one, look at the service-level commitment. Number two, what are the economics? Number three, how easy is it to do business with them? Those components need to be one-third, one-third and one-third. North American Bancard prides itself on being able to provide on all three levels, and that is what's fueling our explosive growth."

    Gardner sees growth in the industry, particularly with the recent wave of mergers and acquisitions, as another good thing.

    "There's great opportunity," says Gardner. "With mergers and acquisitions comes opportunity for our agents to provide merchants with stability. We have been registered for a decade, and we have services, processing and systems to handle growth. We welcome them. Attrition creates opportunity for new merchants to be signed, especially because of the fact that conversions are problematic."

    What Gardner does see as challenging to the industry is the class-action suit environment and how these suits ultimately will affect merchants.

    "If the suit goes against the associations in favor of the retailers that file, it will prove costly," says Gardner. "Where will they recover their losses from the suit? Will it ultimately affect the merchants with higher rates so those losses can be recouped? The suit is not the issue. Recovery of funds by increased fees is the issue."

    On a more personal level, Gardner sees consistency as the biggest challenge facing North American Bancard.

    "We see ourselves as one big team, and each component of the team performs," says Gardner. "We have invested so much money in human resources, systems and service. Constantly looking to recruit the optimal sales partners that will drive our growth is the biggest challenge. So many of the salespeople you look to recruit don't live up to their promises, and you spend an awful lot of time and money educating and training only to have promises be broken. Maybe not recruiting, but obtaining the best partnerships with vendors, processors and salespeople is the challenge." From a broader overview, Gardner believes the future of the industry is all about technology.

    "Technology will play a greater role for the smaller merchants," says Gardner. "They're not accessing online transaction info via Web sites yet, while the larger merchants are manipulating that data. Technology will make business easier not only for salespeople but for their merchants as well. I see more and more software apps residing in the terminal. But just because it's available doesn't mean it's readily being adopted by merchants. I see more adoption. I see more penetration of multiple apps being absorbed more frequently."

    Gardner believes the declining cost of telecommunications is a key portion of the credit card transaction equation. "More and more merchants will be able to get efficiency by obtaining frame relay or dedicated connectivity like the larger merchants," says Gardner. "They'll be able to get quality for better pricing." How will North American Bancard embrace the trend toward technology? "My prediction is that we will be able to add thousands of merchants per month and be able to do it as efficiently as we would if we were only adding one merchant per month," Gardner says. "We will be able to live up to same service-level commitment onboarding thousands of merchants as if we were just onboarding 10."



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