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North American Bancard Glossary

Glossary

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A

Term Definition
ABA Routing Number

Also referred to as a Transit Routing Number; directs electronic ACH deposits to the proper bank institution.

Access Card

A plastic card given by a financial institution, used in an automated teller machine (ATM) to complete deposits, cash withdrawals, account transfers, and other related account functions.

Access Fees

Fees associated with using the secure server (such as Authorize.Net) to approve and process transactions. Depending on arrangements with the payment gateway processor, a credit card merchant account may also be charged gateway processing fees as a separate line item or as part of the monthly processing fee.

Account Funding Transaction

A term used by Visa to indicate an electronic commerce purchase transaction for the purpose of adding funds to a Visa prepaid account that is posted to a Visa card and includes the transmission of the Account Funding Transaction Indicator.

Account History

The payment and transaction history of an account over a specified period of time, including the number of times the account was past due or over the credit limit.

ACH

See “Automated Clearing House”

Acquirer

A financial institution that maintains the merchant credit card processing relationship and receives all transactions from the merchant to be distributed to the Cardmember Banks.

Acquirers Association

A regional, independent and nonprofit organization that provides training, education and networking opportunities for professionals working in the acquiring side of the bankcard industry, including financial institutions, ISOs, MLSs, equipment vendors and providers of value-added services.

Acquiring Bank

see “Acquirer”

Address Verification

A service in which the merchant verifies the card member’s address, primarily used by Mail, Telephone and Internet merchants. AVS does not guarantee that a transaction is valid.

Address Verification Service

Optional service that helps protect against fraud by verifying the identity of the person claiming to own the credit card. The system will check the billing address of the credit card provided by the user with the address on file at the credit card company. AVS does not guarantee that a transaction is valid.

Affiliate

A member or licensee of Visa International, Visa U.S.A. or an organization associated with a MasterCard member that contributes under the member’s rule or card plan on either the cardholder or merchant side.

Affinity Card

A Visa, MasterCard, Discover or American Express card bearing the trade name or mark of an affinity partner, issued through marketing alliances, an organization, or a collective group (such as a professional association or special interest group). The affinity partner’s name and logo are shown on the card, and the partner then solicits its membership or group for special rewards and promotions. Popular with sporting teams and university alumni groups, affinity cards work like regular credit/debit/prepaid cards and can be used anywhere that the brand is accepted. The card issuer often pays the affinity organization a royalty on charge transactions.

Affinity Partner

An individual that has a relationship with an issuer for the issuance of affinity cards and that is not eligible for membership with either Visa or MasterCard.

Agents

Individuals who sell bankcard services to merchants on behalf of ISOs, acquirers and processors. Also known as merchant level salespeople (MLSs) and independent sales agents (ISAs), most agents are independent contractors. Others are paid employees of ISOs, acquirers and processors. (The Greens Sheet)

American Bankers Association

A nonprofit organization serving the banking industry since its founding in 1875; members include community, regional, and money center banks and holding companies, as well as savings associations, trust companies, and savings banks.

American Express

Also referred to as AMEX, a diversified worldwide travel, financial, and network Services Company founded in 1850. American Express issues credit, prepaid and charge cards that support a broad base of clients and the needs of both consumers and businesses. All American Express cards begin with “3.”

AMEX

See “American Express”

Arbitration

The procedure an Acquirer may use to resolve a complaint with a Card Issuer on behalf of the establishment.

Assessments

Fees paid to MasterCard and VISA for marketing and administrative costs. This is a percentage of the sales passed through interchange.

Associations

licensing regulatory agencies for bankcard activities which include MasterCard International, Visa U.S.A., or Visa

ATM

See “Automated Teller Machine”

ATM Debit Card

Cards issued to customers who open a checking or savings account at a financial institution to allow them access to their accounts 24 hours a day, 7 days a week, using the ATM. A true ATM card has no MasterCard or Visa logo on it. An ATM card allows you to withdraw cash from checking and savings accounts, deposit to checking and savings accounts, obtain balance information on accounts, transfer funds from one account to another, and make purchases at retail outlets displaying the same regional, national or point-of-sale network logo(s) that are on the ATM card.

Authorization

Approval by, or on behalf of, the card issuer to validate a transaction for a merchant or another affiliate bank. An authorization indicates only the availability of the card member’s credit limit at the time the authorization is requested.

Authorization Approval Code

A number issued to a participating merchant by the Authorization Center that confirms the approval for a transaction.

Authorization Fee

A fee that is charged each time whether or not the request is approved by a transaction is sent to the card-issuing bank to be authorized. Note this is not the same as Transaction fee or Per Item Fee.

Authorization Only Transaction

to ensure that a credit card has a limit high enough to allow a transaction, transactions are created to reserve an amount against a credit card's available limit for intended purchases; an authorization only transaction is intended for a merchant's protection, to ensure that the credit card has a limit high enough to allow a transaction.

Auto-representment Chargebacks

(credit not issued, transaction not authorized, etc.) that were automatically resolved on the merchants behalf without their knowledge or intervention

Automated Clearing House (ACH)

electronic payment networks most commonly associated with payroll direct deposit and recurring payments and is the network most commonly used to settle merchant card accounts. ACH is also the most common way North American Bancard makes and collects payment to and from our sales Partners. Those not participating in the ACH option will be paid by check and need to make alternate payment arrangements for funds due to North American Bancard.

Automated Response Unit

An ARU allows the manual keyed entry and subsequent authorization of a credit card over a cellular or land-line telephone. A business typically imprints their customer's card with an imprinter and then processes the transaction instantaneously over the phone.

Automated Teller Machine (ATM)

An unattended computer terminal that performs basic teller functions: dispensing cash, accepting deposits, cashing checks, accepting loan payments, and enabling a bank customer to order transfers among accounts and make account inquiries. Barclay’s Bank in the United Kingdom deployed the first ATM as a cash dispenser in June 1967. Chemical Bank deployed the first U.S. ATM in 1969 at its branch in Rockville Centre, N.Y. Some machines have more functions and also sell products such as postage stamps, while others are limited-function cash dispensers only. Recently ATMs have been used to image checks thereby automating the check deposit process as well as dispensing prepaid/gift cards.

Average Ticket

The average dollar amount of credit card transactions that the merchant brings in.

AVS

see “Address Verification Service”

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Visa, Mastercard, Discover, AmexNorth American Bancard is a registered Independent Sales Organization/Merchant Service Provider for HSBC Bank USA,National Association, Buffalo, NY and Wells Fargo Bank, N.A.,Walnut Creek, CA.American Express may require separate approval. ©2013 North American Bancard - All Rights Reserved.